Ottawa Community Immigrant Services Organization (OCISO) | Embracing diversity, building community | Apprecier la diversité, forger la communauté

Friends of the Family

Friends of the Family (FoF):

The Friends of the Family (FoF) supports the social integration of newcomers to Canada. Newcomers are matched with local families and Canadian volunteers to engage in social activities together for enhancing newcomers’ community knowledge, social connections, and sense of belonging.   

Volunteering Canadian families and groups are oriented into their role and provided with information on how to best support their newcomer friends. 

The matching of newcomers to local volunteers is based on needs, interests, and family composition. The first meeting includes introductions, agreeing on the framework of the new friendship, and getting any remaining questions answered. Together, the volunteers and the newcomers build a friendly connection, join social events, explore the city, support one another, and learn about each other’s culture.  

To encourage their social integration, the Friends of the Family (FoF) organizes monthly in-person and virtual events for its volunteers and program participants. Examples of events include pumpkin carving,  fishing, skating, craft making, skiing and learning to camp to name a few.

Eligibility: Permanent residents, and Convention refugees

If you would like to build new friendships and support Ottawa to become a stronger community, please contact:

Lauren McVean
Direct Tel: 613-725-5671 ext. 226
Email: [email protected]

Imagine arriving in a new country with your family, not knowing a soul, not knowing a word of the language, not knowing if the leap of faith you took was the right choice. Now imagine that scenario, but welcoming you in your new community is a local family ready with warm smiles, hot meals and friendship.


Helping to empower newcomer families

“Our families live so similarly in so many ways.  Both cultures tend to take off their shoes at the doorway, both have similar styles of humour….”

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These are the special bonds and memories that participants in OCISO’s Friends of the Family program are creating all across Ottawa.

Stacey and Christa were friends already and they decided that they would join their two families together to become a volunteer Group of Friends.

Between them they have 5 kids ranging from 2-9 years old. They were matched to Salloum and Buchra and their 6 kids, ranging from 3 months to 9 years.

When the families were first introduced, there were lots of awkward smiles and hand gestures. They were matched at one of the Friends of the Family events (held monthly to bring together families and Groups of Friends in a social and recreational setting).

Groups of Friends will gain a better understanding of the refugee experience, eliminating barriers to integration and creating a safer and more interconnected community.

After getting to know one another and sharing some homemade snacks, the kids were chatting and playing together like best friends despite the language barrier. Fast-forward a few months, and these families have developed a strong bond that will likely last a lifetime.

Stacey says the experience has been “rewarding and enriching, and great for the entire family to make new connections with new people.” Christa and her family have cherished their visits with their matched family and says:

“Our families live so similarly in so many ways – Salloum actually pointed that out.  Both cultures tend to take off their shoes at the doorway, both have similar styles of humour. So it was very much like meeting and getting to know long lost relatives. It’s opened up our eyes, including my children’s, and has brought us a long-term friendship with people we would never have met had it not been for OCISO.”

As for Salloum and Buchra, they feel that their new Canadian friends

“are part of our family and that the program is better and more than we expected. We learned what we should do and how to act in Canada.”

By forming these social connections with local Ottawans, newcomer families will improve their English, feel part of their community, and eventually have improved education, employment and mental health outcomes.

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