Ottawa Community Immigrant Services Organization (OCISO) | Embracing diversity, building community | Apprecier la diversité, forger la communauté


Clinical Counselling

OCISO’s Counselling Program is uniquely equipped to provide counselling services to the immigrant and refugee population in Ottawa. We offer clinical counselling to culturally diverse clients with migration and culture-related issues, and specialize in assisting survivors of war torture, trauma, political persecution and imprisonment.

We employ a wide variety of intervention techniques, which allow for a culturally sensitive and responsive therapeutic process. We do not just “respect” our client’s culture – we incorporate that culture into the therapeutic process.

These services are private and confidential. We provide short-term, long-term, and solution-focused counselling and psychotherapy services in English, French, Spanish, Arabic, Farsi, Dari, German, and Czech. Interpretation services for other languages may be available.

The program provides specific training to interpreters to work with counsellors.

Our Clients:  immigrants, refugees, refugee claimants, citizens, permit holders, adults, youth and children.

Need Counselling?

* IMPORTANT NOTE: If you or the referred person is in crisis and you are concerned about your/their immediate safety (e.g., actively planning suicide, expressed plans to harm others, or experiencing hallucinations and/or delusions) please call Crisis Line: 613-722-6914 or 911 or go to the nearest Emergency Department.

Counselling Service Request Form

Counselling Service Request Form

Referral Source Details (If you are filling out this form on behalf of the client)

Please note that OCISO's Counselling Services is legally required to keep health information confidential. We will not release any information without written permission from the client, except to protect you or others from immediate harm; when ordered by a court to do so (subpoena); or required by law (eg. protecting children from abuse). Your counsellor will explain our confidentiality policy to you when you meet, as well as the limits mentioned above. They can also answer any questions you have about the privacy of your health care information. 

Thank you for filling out the Counselling Service Request Form. When submitted, you/client will be added to our wait list to be assigned a counsellor. Although wait times will vary, on average client’s will be contacted by their counsellor to begin counselling, in 6-8 weeks. We appreciate your patience at this time. If you have any questions please contact our Mental Health Outreach Worker:  

[email protected] 

613-725-5671 extension 337 

Please note: due to high numbers of requests and inquires, we appreciate your patience as we get back to you.

Client Details

Alternative Contact Information

Availability for Services

OCISO Staff Only

Client OCMS number: 

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