Position: Settlement Counsellor – LGBTQ2S+ Support
Term: Full-time – 35 Hours per week - Indefinite (Subject to Renewal)
Reports to: Manager – Settlement and Integration Program
About OCISO
OCISO supports immigrants and refugees through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing.
Position Summary
To deliver settlement support through a case management approach to vulnerable refugee clients experiencing challenges with the settlement process and isolation, including, but not limited to, members of the LGBTQ2S+ community and housebound women and seniors.
Main Responsibilities:
- Provide information, education and consultation to clients facing multiple challenges to facilitate their settlement and integration on an individual basis or through group workshops.
- Connecting clients to needed resources and providing support to meet the goals stated in a mutually developed case plan.
- Provide access to qualified and consistent psychosocial support.
- Ensure high cultural and linguistic service delivery standards within an anti-racism anti-oppression policy network.
- Facilitate problem solve problem-solving where services are limited or unavailable due to linguistic and cultural barriers.
- Facilitate and promote the integration of immigrants by providing a wide range of services which incorporates cultural considerations and migration experience.
- Deliver services at OCISO’s locations and outreach to deliver services in various key locations in the community, such as community centers, shelters, and within housing complexes where refugee families live.
- Demonstrate a commitment to OCISO’s culture of respect management approach and anti-racism/anti-oppression policy within the work environment and in the community.
Qualifications:
- Bachelor's degree in social work or social sciences.
- Three (3+) plus years of related work experience.
- Familiarity with issues related to the settlement and integration of immigrants and refugees, especially those related to the LGBTQ2+ community
- In-depth experience in working with LGBTQ2+ communities
- Highly developed verbal and written communication skills, with an ability to communicate with a broad range of stakeholders, including community representatives.
- Excellent facilitation, cross-cultural communication and problem-solving skills.
- In-depth knowledge of community resources.
- Proven ability to work effectively in a multi-disciplinary and multicultural team environment.
- Excellent verbal and written knowledge of English is essential; French or any other language would be an asset.
- Proficiency with current computer applications, including the MS Office Suite, internet-based productivity tools and databases.
Salary & Benefits: $48,321 – 49,249 annually. comprehensive benefits plan including health, dental, RRSP, and generous leave entitlement.
Application Deadline: Friday, August 26, 2022, until 5 PM (EDT)
Application Process: Please rename your cover letter and resume with your "First name_position title" (e.g., Chandan_HR Administrator) before applying and send it to Chandan Rathaur, Human Resources Administrator: [email protected]
OCISO is committed to accessibility in employment and ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, OCISO will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please notify the HR Administrator upon scheduling your interview.
Please note that after the hiring process is complete. Before joining, OCISO requires successful candidates to provide proof of their COVID-19 vaccination document as a condition of employment, subject to an Ontario Human Rights Code exemption. All applicants must be legally authorized to work in Canada for their employment.
Thank you for your interest in joining OCISO. We appreciate all applications. Due to the volume of applicants, we can only contact those selected for further consideration.
