YOCISO Delivers Food to Client Families through Operation Ramzieh

  • Groceries delivered to OCISO client during COVID-19 pandemic

YOCISO Delivers Food to Client Families through Operation Ramzieh

When Schnael François started as a Youth Facilitator at YOCISO in March 2020, he quickly realized that some clients’ families were at great risk because of the COVID-19 pandemic. Some of these families already had struggles as newcomers to Canada and were further isolated because of the pandemic.

Schnael soon found out about an opportunity to provide free food and other necessities to them through Operation Ramzieh, a project started by local restauranteur, Abbis Mahmoud.

“By delivering the food and other items to their homes, they also don’t have to rely on their younger family members to do the shopping,” explains Schnael. “We picked up the kits, including pasta, canned goods, granola bars and various fresh fruits and vegetables at Bruyère Continuing Care in the Byward Market.” Bruyère is a partner in Operation Ramzieh.

A few YOCISO volunteers helped him coordinate several morning deliveries. They would call the family first, then drop off the kit on their front porch, ensuring physical distancing.

“Many of these families are struggling, so not having to go grocery shopping can help to alleviate some of their stress,” adds Schnael.

More often than not, the families wave from their windows as a way to say thanks for the delivery. Karmen, a young mother with children in the YOCISO program, sent a short heartfelt video message to show her appreciation.

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Our Mission!

OCISO supports immigrants through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, by building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing.

What we do 🙂

We are community based non-profit organization that has been providing services in Ottawa since 1978. We are motivated by the stories of new immigrants, and we are there every stage of the journey. OCISO directly serves over 10,000 immigrants and refugees every year. Our work is augmented by the generous efforts of our enthusiastic, caring and talented staff, volunteers, both established and new Canadians.