Position: Stakeholder Relations Manager
Term: 28 hours/week, October 2022 - March 31, 2023
Reports to: Director, Refugee 613
Are you a natural diplomat who thrives on connecting diverse stakeholders to achieve a common policy goal? Do you have experience coordinating projects in non-profit communications or volunteer recruitment? Refugee 613 is looking for an outstanding organizer to lead our collaboration with government and civil society to build more effective refugee sponsorship recruitment.
OCISO supports immigrants through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, by building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing. OCISO is the fiscal sponsor for Refugee 613.
About Refugee 613:
Refugee 613 is a communications organization created by a network of service providers, refugee sponsors and community volunteers. We provide our partners and the public with information, connection and inspiration to improve the welcome and integration of refugees. As part of our commitment to actively work to dismantle systemic racism, we strive to embed equity and inclusion in all our internal practices and services. Our small, energetic and diverse team highly values life experience, curiosity and creativity. We work hard, laugh a lot and care deeply about what we do.
Canada is a global leader and innovator in refugee sponsorship, the practice that enables a group of private individuals to work together to support a refugee’s financial, logistical and social for their first year in Canada. For this program to thrive, it is essential to continually attract new participants to the refugee sponsorship experience. In its earlier phases, the ReSpo project led research in collaboration with refugee-sector allies to identify and explore gaps in the existing promotion of refugee sponsorship, specifically the BVOR Program. In the project’s current phase, our focus has shifted to applying that learning by working with partners to test new approaches to sponsor recruitment. The goal is to use the tools and techniques of marketing, communications and volunteer recruitment to assist IRCC, the project funder, in meeting the sponsorship targets in its Immigration Levels Plan.
Reporting to the Director and collaborating closely with ReSpo project staff, the Stakeholder Relations Manager will coordinate Refugee 613’s work supporting private sponsorship policy and practice at the national, local and international levels, via ReSpo and related activities.
- Develop and maintain effective, collaborative relationships with stakeholders, partners and community members working in the private sponsorship sector
- Develop and maintain key project plans and documents to ensure successful implementation of ReSpo project activities and ensure timely and effective completion of project deliverables
- Convene and facilitate a national, multi-stakeholder advisory committee and working group(s)
- Support Director to convene and facilitate local Sponsorship Advisory Group as needed
- Provide subject matter expertise and strategic policy and practice recommendations as appropriate
- Lead support of recruitment hub pilot sites in the Waterloo Region, ON and Calgary, AB: Ensure communication with pilot lead partners is clear and effective, pilot plans are completed, lessons learned are captured and work with the evaluation team to analyze results.
- Work with ReSpo Communications Coordinator to develop and implement effective knowledge mobilization strategies, including online and in-person sharing of knowledge, best practices, practical tools, policy briefs and presentations to key audiences
- Explore national and international partnerships and opportunities to maximize the knowledge mobilization of ReSpo’s work
- Support ReSpo Marketing Strategist in the development of effective volunteer recruitment strategies at the national and local level
- Support implementation of overall project monitoring and evaluation plans as needed, including reporting on milestones, risk factors and successes
- Ensure timely reporting to funder and adherence to funder guidelines, including anything related to budget, recognition and conflict of interest
- Support the fulfillment of project administrative activities, including budgeting, HR and finance
- Collaborate with Refugee 613 colleagues in meetings, committees and work as requested by the Director
- Represent Refugee 613 in committees, workshops and conferences as approved by the Director
- Demonstrate a commitment to OCISO’s culture of respect approach
- Other task and duties as assigned
- Post-secondary or graduate degree in relevant field, or equivalent professional experience
- Professional experience in project coordination best practices in a non-profit environment, preferably in a communications or volunteer management context
- Strong mastery of stakeholder management skills, including interpersonal and communications skills, such as listening, building trust, responding to concerns, conflict resolution and cultural competency
- Demonstrated experience with project planning, monitoring and evaluation
- Familiarity with digital communications tools and project management tools
- Ability to work with a small, mission-driven team in a sensitive, respectful manner
- Experience in working with people from diverse cultural backgrounds and people with vulnerabilities
- Strong work ethic and ability to multi-task and work independently
- Excellent verbal and written English and French, ability to speak a third language is a strong asset
- Demonstrated ability to write clear, engaging communications with excellent grammar and style
- Experience in analyzing and synthesizing information from different sources, and identifying key themes and issues
- Highly organized and detail-oriented, with outstanding time-management skills
- Proven experience with budgeting and finance tasks
- Proficiency with the full Google Suite, project management software and databases
- Ability to thrive online or in an open-space environment with a small, mission-driven team
- Familiarity with the Canadian refugee sponsorship ecosystem, including: national and local dynamics and policy frameworks, the policy and practice of Sponsorship Agreement Holders, Groups of 5, and Community Sponsors)
Salary & Benefits: $48,048 - $49,008 per annum (prorated for 4 days a week).
Application Deadline: Thursday, September 29, 2022, until 5 PM (EDT)
Application Process: Please rename your cover letter and resume with your "First name_position title" (e.g., Chandan_HR Administrator) before applying and send it to Chandan Rathaur, Human Resources Administrator: [email protected]
Note - In your cover letter, please summarize exactly how you meet the specific Essential Qualifications, listed above, in less than 250 words. Please do not summarize your work history in your cover letter.
OCISO is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, OCISO will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please notify the HR Administrator upon scheduling your interview.
Please note, after the hiring process is complete and before joining, OCISO requires successful candidates to provide proof of their COVID-19 vaccination document as a condition of employment, subject to an Ontario Human Rights Code exemption. All applicants must be legally authorized to work in Canada for their employment.
Thank you for your interest in joining OCISO. We appreciate all applications. Due to the volume of applicants, we can only contact those selected for further consideration.