Clinical Counselling

Clinical Counselling2018-05-03T15:52:51+00:00


Do you feel sad? scared? or just not sure how to cope…
Are memories from the past affecting you? Making it hard to manage your new life?
Do you need help with changes in your marriage and family situation?
Are you worried about talking to your neighbors, friends, parents or your children?
Are you feeling anxious about immigrating to a new country?
Change is possible.

OCISO’s Counselling Program is uniquely equipped to provide counselling services to the immigrant and refugee population in the city of Ottawa. We offer clinical counselling to culturally diverse clients with migration and culture-related issues, and specialize in assisting survivors of war torture, trauma, political persecution and imprisonment.

We employ a wide variety of intervention techniques, which allow for a culturally sensitive and responsive therapeutic process. We do not just “respect” our client’s culture – we incorporate that culture into the therapeutic process

These services are private and confidential. We provide short-term, long-term and solution-focused counselling and psychotherapy services in English, French, Spanish, Arabic, Farsi, Dari, Nepali, Hindi, Tigrinya and other languages as needed. The program provides specific training to interpreters to work with counsellors.

view our Counselling Program brochure

Our Clients:  Immigrants, Refugees, Refugee claimants, Citizens, Permit holders, Adults, Youth and Children

Our Services

  • Short-Term, Long-Term and Solution-Focused counselling
  • Individual, couple, family and group counselling
  • Spiritual Counselling
  • Peer supports for men, women and youth
  • Supportive and social groups for adults and youth
  • Case conferences and guest lectures
  • Presentations on cross-cultural counselling to other services providers
  • Unique opportunity for field placement for Master-level university students interested in counselling training from a cross-cultural perspective.

Our Counsellors  

  • Multi-lingual
  • Trained in trauma-focused therapy (i.e. war trauma and torture survivors)
  • Skilled and experienced
  • Empathic and non-judgmental
  • Culturally competent
  • Holistic approach
  • Aware of cultural barriers
  • A member of professional association

Our counsellors engage in on-going professional development training to ensure the standards of service continues to exceed the recognized standards of practice in the field of counselling and psychotherapy.

Access to Counselling Services  

Everyone is welcome. Services are available and accessible to all regardless of ethnicity, race, age, ability, gender, sexual orientation, income, and political or religious affiliation. 

For more information about the Counselling Program or referral inquires:

Patricia Davies
Counselling Program Manager
613-725-5671 ext. 322
Fax: 613-725-9054

Other programs, under the umbrella of the larger Counselling program provides support and counselling services:

Mental Health Outreach Program

The Mental Health Outreach Program provides outbound counselling and psychotherapy services through a culturally sensitive approach to immigrant and refugees in a variety of settings. Services are offered through individual, couple, family and group sessions.

The program specializes in Crisis Intervention, Immediate Support, Child-Play Therapy, Art-Therapy and Clinical Assessments.

Referral Form

For more information or to make a referral, please contact:

Leila Osman
Mental Health Out Reach – Clinical Counsellor
613-725-5671 ext.299

Immigrant & Refugee Youth Counselling Project

  • Support the development of a healthy self-esteem, self-confidence, and identity.
  • Easing the transition process to a new culture.
  • Increase youth engagement, sense of belonging, and connectedness to their communities.
  • Encourage and help foster development and realization of full potential.

For more information about the Immigrant and Refugee Youth Counselling Project, please contact:

Doha Moharram
Youth Clinical Counsellor
613-725-5671 ext. 228

Walk-in Counselling

  • Walk-in counselling support available every Thursday between 11:00 am to 5:00 pm.
  • No appointments necessary
  • Free counselling services
The Walk-in Counselling Clinic website
Click HERE for Arabic English Walk-in Counselling poster

Time for Change

Time for Change (T4C) is an initiative dedicated to male and female young adults, adults and their families who are impacted by gang involvement.

The program offers culturally appropriate supports, connections and services to the individuals and families involved.

For more information, please contact

Lava Selven 

Ottawa Community Immigrant Services
959 Wellington St. West Ottawa ON

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Our Mission!

OCISO supports immigrants through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, by building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing.

What we do 🙂

We are community based non-profit organization that has been providing services in Ottawa since 1978. We are motivated by the stories of new immigrants, and we are there every stage of the journey. OCISO directly serves over 10,000 immigrants and refugees every year. Our work is augmented by the generous efforts of our enthusiastic, caring and talented staff, volunteers, both established and new Canadians.